> ## Documentation Index
> Fetch the complete documentation index at: https://docs.get2dial.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Sign in

> Sign in to Get2Dial with your email and password, reset a forgotten password, and complete MFA if prompted.

Sign in to your Get2Dial workspace at `app.get2dial.com`.

## Before you start

* You need an account. An administrator creates accounts for new users — see
  [Invite users](/account/invite-users). There is no self-service sign-up.

## Steps

<Steps>
  <Step title="Go to the sign-in page">
    Open `app.get2dial.com` in your browser.
  </Step>

  <Step title="Enter your email and password">
    Enter the **Email** and **Password** your administrator gave you, then select
    **Sign in**. Get2Dial resolves your workspace from your email automatically — you don't
    enter a workspace name.
  </Step>

  <Step title="Complete multi-factor authentication, if prompted">
    If your workspace requires [multi-factor authentication](/account/multi-factor-authentication),
    enter the code from your authenticator app (or your Duo prompt, if your workspace uses
    Duo). If this is your first sign-in with MFA required, you're walked through enrollment,
    including a set of recovery codes — store them somewhere safe. You will not see them again.
  </Step>
</Steps>

## Verify

<Check>
  You land on your workspace home screen — the agent workspace, admin console, or
  supervisor view, depending on your role.
</Check>

## Common problems

* **Locked out after repeated failed attempts.** Get2Dial locks an account after too many
  wrong passwords in a short window. Reset your own password (see below), or ask an
  administrator to reset it for you.
* **Forgot your password.** Select **Forgot password?** on the sign-in page and enter your
  email. If the address has an account, you get a reset link by email — the confirmation
  message is the same either way, so it doesn't reveal whether an account exists. The link
  expires after 30 minutes and works once; requesting a new one invalidates any link still
  outstanding. Completing a reset signs you out of every existing session, on every device.
* **Lost your MFA device.** Ask an administrator — they can reset your MFA enrollment so you
  can set it up again on sign-in. Self-service password reset doesn't affect MFA enrollment.

## Next steps

<CardGroup cols={2}>
  <Card title="Invite users" href="/account/invite-users" />

  <Card title="Roles and permissions" href="/account/roles-and-permissions" />
</CardGroup>