> ## Documentation Index
> Fetch the complete documentation index at: https://docs.get2dial.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Agent workspace

> What you can do in the Get2Dial agent workspace, from signing in and setting up audio to handling and dispositioning a call.

Everything you need to take calls in Get2Dial lives in one screen: your softphone, your state,
and the call itself.

## How it fits together

Set up your [audio](/agent/sign-in-and-audio-setup) once, then your day is a loop: go
[available](/agent/agent-states), [handle a call](/agent/handle-a-call) when one arrives, then
[set a disposition](/agent/set-a-disposition) to record what happened before the next one. If
your campaign has one, a [script](/agent/use-a-script) is there during the call.

## Common tasks

<CardGroup cols={2}>
  <Card title="Set up your headset and audio" href="/agent/sign-in-and-audio-setup" />

  <Card title="Go available, on break, and after-call work" href="/agent/agent-states" />

  <Card title="Answer, hold, transfer, and end a call" href="/agent/handle-a-call" />

  <Card title="Set a disposition" href="/agent/set-a-disposition" />
</CardGroup>

## Learn more

<CardGroup cols={2}>
  <Card title="Use a script during a call" href="/agent/use-a-script" />

  <Card title="Message your team" href="/agent/internal-chat" />

  <Card title="Set your keyboard shortcuts" href="/agent/keyboard-shortcuts" />
</CardGroup>