> ## Documentation Index
> Fetch the complete documentation index at: https://docs.get2dial.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Privacy and data handling

> What Get2Dial gives you to manage lead and caller data, and where a data-subject request or residency question goes today.

What Get2Dial gives you for handling lead and caller data, gathered in one place, and where the
product's self-service tools stop today.

## How it works

| You want to                                                   | Use                                                                                                               |
| ------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------- |
| Stop calling a number                                         | [DNC lists](/compliance/dnc-lists)                                                                                |
| Stop dialing one lead without a full DNC entry                | [Manage leads](/outbound/leads/manage-leads) — **Exclude** removes it from dialing, but doesn't delete the record |
| Tell a caller their call might be recorded                    | [Recording notice and consent](/compliance/recording-notice-and-consent)                                          |
| Understand how long recordings, CDRs, and audit logs are kept | [Data retention](/compliance/data-retention)                                                                      |
| Restrict who can see lead and call data                       | [Roles and permissions](/account/roles-and-permissions)                                                           |

## When to use it

Reach for this page when someone — internally or a data subject — asks what Get2Dial does with
personal data, before you commit to an answer in a privacy policy or a customer contract.

## What it affects

<Note>
  Get2Dial doesn't have a self-service tool for a data-subject erasure or export request today
  — excluding a lead stops dialing it but doesn't delete the record, and there's no button that
  permanently removes or exports one person's data. If you need to act on a specific request,
  contact Get2Dial support.
</Note>

Get2Dial doesn't publish a data-residency commitment (which region your data is stored in) or
let you choose one per workspace. If a customer or prospect needs that answered, treat it as a
question for Get2Dial directly, not something to answer from the product.

## Limits and constraints

None of this is legal advice, and using these tools doesn't by itself make your operation
compliant with any specific regulation. Consult your own legal counsel for what your
organization is required to do with lead and caller data.

## Next steps

<CardGroup cols={2}>
  <Card title="Compliance and trust" href="/compliance/overview" />

  <Card title="Data retention" href="/compliance/data-retention" />
</CardGroup>
