> ## Documentation Index
> Fetch the complete documentation index at: https://docs.get2dial.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Migrate from another dialer

> What to bring over from your previous platform and where it goes in Get2Dial — numbers, leads, dispositions, DNC, and users.

What to carry over from your previous platform and where each piece lands in Get2Dial. There's
no automated migration tool — this is a manual, one-time move, done in this order.

## Start here

<Steps>
  <Step title="Port or add your phone numbers">
    Number porting happens with your carrier, outside Get2Dial — once a number is yours to
    route, add it here. See [Connect a SIP carrier](/voice/connect-a-carrier) and [Add a phone
    number](/voice/phone-numbers).
  </Step>

  <Step title="Recreate your dispositions">
    Rebuild your outcome codes so your reporting categories carry over — see [Create
    dispositions](/outbound/dispositions/create-dispositions). Codes aren't imported; they're
    entered one at a time.
  </Step>

  <Step title="Bring over your do-not-call list">
    Add every suppressed number to your workspace-wide DNC list before you import any leads —
    see [DNC lists](/compliance/dnc-lists). There's no bulk import here either; each number is
    added individually.
  </Step>

  <Step title="Import your lead lists">
    Export your leads as CSV from your old platform and map the columns on import — see [CSV
    import format](/reference/csv-import-format) and [Import a lead
    list](/outbound/leads/import-a-lead-list).
  </Step>

  <Step title="Recreate your campaigns and queues">
    Campaign and queue configuration doesn't transfer — rebuild each one with [Create a
    campaign](/outbound/campaigns/create-a-campaign) or [Create a
    queue](/inbound/queues/create-a-queue).
  </Step>

  <Step title="Invite your users">
    Accounts don't transfer either — invite each person and assign a role — see [Invite
    users](/account/invite-users).
  </Step>
</Steps>

<Note>
  Historical call recordings and call detail records from your previous platform don't import
  into Get2Dial — there's no ingestion path for another system's call history. If you need
  that history retained, keep access to your old platform's reporting rather than expecting it
  to appear here.
</Note>

## When you need it

<CardGroup cols={2}>
  <Card title="Lead fields" href="/outbound/leads/lead-fields" />

  <Card title="Roles and permissions" href="/account/roles-and-permissions" />

  <Card title="Permissions" href="/reference/permissions" />

  <Card title="Glossary" href="/reference/glossary" />
</CardGroup>