> ## Documentation Index
> Fetch the complete documentation index at: https://docs.get2dial.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Create a business hours schedule

> Define the weekly open hours and holidays your workspace runs on, evaluated in that schedule's own time zone.

Define a weekly schedule — open and closed windows, plus holidays — that describes when your
workspace is open.

<Warning>
  You can build a schedule with the steps below, but there's no way in Get2Dial today to
  attach a schedule to a routing rule so it actually changes where a call goes when you're
  closed. A schedule you create here doesn't affect call routing yet.
</Warning>

## Before you start

* You need an **admin** role.
* Decide the schedule's own time zone — it doesn't inherit your workspace's or a caller's.

## Steps

<Steps>
  <Step title="Go to Business hours">
    In the left navigation, select **Business hours**, then select **Add schedule**.
  </Step>

  <Step title="Name it and set its time zone">
    Enter a **Name** and choose a **Time zone**. Every window and holiday on this schedule is
    evaluated in this time zone.
  </Step>

  <Step title="Add your weekly hours">
    For each day you're open, add an open and close time (for example, Monday 09:00–17:00). A
    window can wrap past midnight. Leave a day with no windows to mark it fully closed.
  </Step>

  <Step title="Add holidays, if you have any">
    Add a specific date to close on, or a day and month that recurs every year (for example,
    December 25). Mark whether the holiday is closed or, less commonly, an exception that
    opens you on an otherwise-closed day.
  </Step>

  <Step title="Save the schedule">
    Select **Save**.
  </Step>
</Steps>

## Verify

<Check>
  The schedule appears in **Business hours** with the windows and holidays you set.
</Check>

## Common problems

* **You expected this to change your call routing.** It doesn't yet — see the warning above.

## Next steps

<CardGroup cols={2}>
  <Card title="Route an inbound number" href="/inbound/route-an-inbound-number" />

  <Card title="Inbound calls" href="/inbound/overview" />
</CardGroup>