> ## Documentation Index
> Fetch the complete documentation index at: https://docs.get2dial.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Monitor a running campaign

> Watch one running campaign's live call activity, agent board, and disposition counts, updated in real time.

Watch one campaign's live activity while it's running — its call funnel, active calls, agents,
and disposition counts, updated in real time.

<Note>
  This is a single-campaign view. For a workspace-wide view across every campaign and agent, see
  [Use the wallboard](/supervise/wallboard).
</Note>

## Before you start

* The campaign needs to be [running](/outbound/campaigns/start-pause-and-stop).

## Steps

<Steps>
  <Step title="Open the campaign's monitor">
    Open the campaign, then select **Monitor**.
  </Step>

  <Step title="Read the call funnel">
    See how many calls are **Dialing**, **Answered**, **Connecting** to an agent, or
    **Talking**, along with the current dial level, active calls, dialable leads remaining,
    total originated, and abandonment rate against your cap.
  </Step>

  <Step title="Check active calls">
    The active calls table lists every in-flight call with its destination, state, AMD result,
    and the agent it's bridged to, if any.
  </Step>

  <Step title="Check the agent board">
    See which assigned agents are available, on a call, or in another state.
  </Step>

  <Step title="Listen, whisper, or barge, if you need to">
    Select a call in progress — see [Monitor, whisper, and barge](/supervise/live-call-monitoring).
  </Step>
</Steps>

## Verify

<Check>
  The call funnel and active calls table update within a few seconds of a call's state
  changing, without a page refresh.
</Check>

## Common problems

* **The funnel shows zero activity for a running campaign.** Confirm it's actually within its
  [calling-hours windows](/outbound/campaigns/campaign-settings#calling-hours) and has
  dialable leads remaining.
* **A metric looks stuck.** Refresh the page — the live feed reconnects automatically, but a
  long-idle browser tab can occasionally miss an update.

## Next steps

<CardGroup cols={2}>
  <Card title="Use the wallboard" href="/supervise/wallboard" />

  <Card title="Start, pause, and stop a campaign" href="/outbound/campaigns/start-pause-and-stop" />
</CardGroup>
