> ## Documentation Index
> Fetch the complete documentation index at: https://docs.get2dial.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Time zones and scheduling

> The complete list of which time zone each Get2Dial feature actually uses, and what it falls back to when one isn't set.

Time zones aren't unified across Get2Dial — each feature uses whichever one makes sense for
it. This page is the complete list of which, and what each falls back to when one isn't set.
All are IANA time zone names (for example `America/New_York`), so daylight saving is applied
automatically; none of this uses a fixed UTC offset.

## Where each time zone comes from

| Feature                                                                                                   | Time zone used                                                                       | Fallback                                                         |
| --------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------ | ---------------------------------------------------------------- |
| [Business hours](/inbound/business-hours) schedule                                                        | The time zone set on that schedule                                                   | None — required when you create the schedule                     |
| [Calling-hours](/compliance/calling-hours) windows                                                        | The lead's own time zone, from your lead list                                        | The campaign's **Default time zone** setting                     |
| Campaign **Default time zone**                                                                            | Set on the campaign — see [Campaign settings](/outbound/campaigns/campaign-settings) | `UTC` if you never set it                                        |
| Campaign **Max dials per day** cap                                                                        | The lead's own time zone (same as calling hours)                                     | The campaign's **Default time zone**                             |
| [Call detail records](/reports/call-detail-records) and [Recordings](/reports/call-recordings) timestamps | Your **Timezone** — [Change your profile](/account/user-profiles)                    | Your browser's detected time zone if you haven't set one         |
| [Audit log](/account/audit-log) timestamps                                                                | Your **Timezone**                                                                    | Your browser's detected time zone if you haven't set one         |
| [Dashboards](/reports/dashboards) call-volume trend                                                       | Your **Timezone**                                                                    | `UTC` if you haven't set one                                     |
| [Scheduled reports](/reports/scheduled-reports) send time                                                 | Always `UTC`                                                                         | Not configurable — there's no per-user or per-workspace override |

## Related

* [Change your profile](/account/user-profiles) to set your own time zone.
* [Calling hours](/compliance/calling-hours) and [business hours](/inbound/business-hours) for
  the tasks that set a schedule's time zone.