> ## Documentation Index > Fetch the complete documentation index at: https://docs.get2dial.com/llms.txt > Use this file to discover all available pages before exploring further. # Standard reports > The five built-in reports Get2Dial provides, and every metric each one shows, each exportable to CSV. Five built-in reports, each covering a date range you choose (30 days by default). Every report exports to CSV — see [Export report data](/reports/export-data). ## Campaigns | Metric | What it shows | | ----------------------------------------------- | ------------------------------------------------------- | | Dial attempts | Total dial attempts in the period | | Leads dialed | Distinct leads attempted | | Human contacts | Attempts AMD classified as a human answer | | Machine | Attempts AMD classified as a machine answer | | No answer / busy | Attempts that rang out or hit a busy signal | | Sales | Attempts ending in a sale disposition | | Abandoned | Attempts that exceeded the connect window with no agent | | Terminal | Attempts ending in any terminal disposition | | Contact rate, conversion rate, abandonment rate | Percentages, plus the abandonment cap for comparison | ## Agents | Metric | What it shows | | ------------- | -------------------------------------------------------------------- | | Calls handled | Inbound and outbound, split out | | Talk time | Total and average, in seconds | | Time in state | Available, busy, wrap-up, break, as seconds and occupancy percentage | | QA reviews | Count and average score, plus flagged count | ## Call volume | Metric | What it shows | | --------------------------- | -------------------------------------------------- | | Total calls | Inbound and outbound split | | Answered / failed / queued | Call outcome counts | | ASR (answer-seizure ratio) | Percentage of attempts answered | | ACD (average call duration) | Mean duration of answered calls | | Average queue wait | Mean time a caller waited before being answered | | Daily volume | Total and answered calls per day across the period | | Top hangup causes | Cause code and count | ## Dispositions | Metric | What it shows | | ----------------------- | --------------------------------------------------------- | | Total outcomes | Every disposition recorded in the period | | Terminal / non-terminal | Split by whether the disposition closes the lead | | Distinct codes | How many different disposition codes were used | | Per-code breakdown | Code, label, terminal or retry, count, and share of total | ## Compliance | Metric | What it shows | | ------------------------------- | ----------------------------------------------------------- | | DNC list size | Current number of entries | | DNC suppressed attempts | Dials blocked by a DNC match, by source list | | Abandonment breaches | Campaigns that exceeded their abandonment cap in the period | | Campaigns without calling hours | Campaigns with no calling-hours restriction configured | ## Related