> ## Documentation Index
> Fetch the complete documentation index at: https://docs.get2dial.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Add a phone number

> Add a phone number to your workspace; a separate routing step then points it at somewhere to actually ring.

Add a phone number to your workspace. This makes the number known to Get2Dial; a separate
step points it at somewhere to ring.

## Before you start

<Snippet file="prerequisites-carrier.mdx" />

## Steps

<Steps>
  <Step title="Go to Phone numbers">
    In the left navigation, select **Phone numbers**, then select **Add number**.
  </Step>

  <Step title="Enter the number">
    Enter the **Phone number (E.164)**, for example `+442012345678`.
  </Step>

  <Step title="Add a label">
    Enter a **Label** you'll recognize, such as "Main sales line".
  </Step>

  <Step title="Set the status">
    Set **Status** to **Active**. Use **Inactive** to keep a number in your workspace
    without it accepting calls yet.
  </Step>

  <Step title="Fill in caller ID and location, if you have them">
    Enter a **Caller ID name (CNAM)**, a **Country** ISO code, a **Provider** label, and any
    **Notes** — all optional.
  </Step>

  <Step title="Save the number">
    Select **Save**.
  </Step>
</Steps>

## Verify

<Check>
  The number appears in **Phone numbers**. Check its **Edge trust** column — a healthy
  number reads **Trusted**. Any other value means the number can't reliably receive calls yet, usually
  because its carrier isn't active or approved — see
  [Connect a SIP carrier](/voice/connect-a-carrier).
</Check>

<Note>
  Adding a number does not make it ring anywhere. The **Routes to** column stays empty until
  you create a matching routing rule — see
  [Route an inbound number](/inbound/route-an-inbound-number).
</Note>

## Common problems

* **Edge trust doesn't say Trusted.** This reflects the number's carrier, not the number
  itself — confirm that carrier is **Active** and **Approved** and configured for inbound
  traffic. See [Connect a SIP carrier](/voice/connect-a-carrier).
* **The number won't save.** Confirm it's in E.164 format — a leading `+` and country code,
  no spaces or punctuation.

## Next steps

<CardGroup cols={2}>
  <Card title="Route an inbound number" href="/inbound/route-an-inbound-number" />

  <Card title="Verify your connectivity" href="/voice/test-your-connectivity" />
</CardGroup>