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Webhooks push call and campaign events to your own endpoint as they happen, so you don’t have to poll.

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How it works

You register an HTTPS endpoint and choose which event types to receive. Get2Dial POSTs each event to your endpoint as JSON, and expects a 2xx response within 10 seconds.

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Delivery guarantees

Delivery is at-least-once, not exactly-once — design your endpoint to handle receiving the same event twice. If your endpoint doesn’t respond with 2xx in time, Get2Dial retries on a fixed schedule: 1 minute, 5 minutes, 30 minutes, 2 hours, then 12 hours after the original attempt — 6 attempts total before the delivery is marked exhausted and requires a manual replay.

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When to use it

Use webhooks for anything that needs to react to a call or campaign event as it happens — screen pops, CRM sync, live dashboards. Use the API’s list/search endpoints instead when you only need to pull historical data on your own schedule.

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What it affects

Every payload is signed — verify it before trusting it. See Verify signatures.

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Limits and constraints

See Limits and quotas for delivery attempt and timeout values.

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Next steps

Event catalog

Verify signatures

Webhook delivery failures

Realtime events