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Every Get2Dial workspace runs on a plan, which determines which optional features are turned on and what object limits — users, agents, carriers, queues, campaigns, outbound routes — apply.

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How it works

A plan bundles a set of feature toggles and object limits. Your workspace is assigned one plan, and Get2Dial can also adjust an individual feature or limit for your workspace specifically, without changing your plan. If you and another Get2Dial customer have workspaces that behave differently — one workspace can manage its own SIP carriers from the product, say, and another can’t — a plan or per-workspace adjustment is why.

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When to use it

You don’t configure this yourself; it’s a reference for understanding why your workspace can or can’t do something. If a feature you expect to see is missing, or a limit is blocking you, contact support.

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What it affects

Two kinds of things:
  • Features — optional capabilities that are off unless turned on for your workspace, such as managing your own SIP carriers or outbound routes directly rather than through support.
  • Limits — ceilings on how many of an object your workspace can create. See Usage and limits for the current published numbers.

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Limits and constraints

Get2Dial does not currently publish separate commercial plan tiers — every workspace runs on the same default plan today, with every object limit set to unlimited. See Limits and quotas for the numbers that are enforced regardless of plan, such as API rate limits and upload sizes.

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Next steps

Usage and limits

Limits and quotas