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Get2Dial checks every outbound number against your workspace’s do-not-call list before dialing. A number on this list is never dialed by any campaign in your workspace.

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Before you start

None. DNC entries apply immediately and workspace-wide.

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Steps

1

Go to Global DNC

In the left navigation, select Global DNC.
2

Add a number

Select Add, enter the Phone Number, and optionally a Reason.
3

Save

Select Save.
This list is workspace-wide and legal-opt-out in nature — a number here is suppressed across every campaign and is closed wherever it’s currently queued. To exclude a lead from one campaign without adding it to this list, use that lead’s own Exclude control inside the campaign’s lead list instead — see Lead fields.

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Verify

The number appears in Global DNC. Any lead in any campaign matching that number moves to a closed state and is not dialed again.

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Common problems

  • You need to add many numbers at once. There’s no bulk import — each number is added individually.
  • A number is still being dialed. Confirm it’s formatted the same way it appears in your lead list — check for a missing country code or extra characters.

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Next steps

Calling hours

Create a campaign