app.get2dial.com.
Before you start
- You need an account. An administrator creates accounts for new users — see Invite users. There is no self-service sign-up.
Steps
1
Go to the sign-in page
Open
app.get2dial.com in your browser.2
Enter your email and password
Enter the Email and Password your administrator gave you, then select
Sign in. Get2Dial resolves your workspace from your email automatically — you don’t
enter a workspace name.
3
Complete multi-factor authentication, if prompted
If your workspace requires multi-factor authentication,
enter the code from your authenticator app (or your Duo prompt, if your workspace uses
Duo). If this is your first sign-in with MFA required, you’re walked through enrollment,
including a set of recovery codes — store them somewhere safe. You will not see them again.
Verify
You land on your workspace home screen — the agent workspace, admin console, or
supervisor view, depending on your role.
Common problems
- Locked out after repeated failed attempts. Get2Dial locks an account after too many wrong passwords in a short window. Reset your own password (see below), or ask an administrator to reset it for you.
- Forgot your password. Select Forgot password? on the sign-in page and enter your email. If the address has an account, you get a reset link by email — the confirmation message is the same either way, so it doesn’t reveal whether an account exists. The link expires after 30 minutes and works once; requesting a new one invalidates any link still outstanding. Completing a reset signs you out of every existing session, on every device.
- Lost your MFA device. Ask an administrator — they can reset your MFA enrollment so you can set it up again on sign-in. Self-service password reset doesn’t affect MFA enrollment.