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Get2Dial can record a campaign’s calls. Whether and how you notify the people on those calls is a decision the product deliberately leaves to you.

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How it works

Recording is a per-campaign, all-or-nothing setting — every call in a campaign with it turned on is recorded, every call in a campaign with it off is not. There’s no per-call or per-agent override.

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When to use it

Turn recording on for campaigns where you need it for QA, dispute resolution, or your own compliance record-keeping. Weigh it against your notice obligations before you do — see the note above.

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What it affects

Recording is set when you create or edit a campaign, and it drives both call recordings (playback and export) and call evaluation (QA scoring requires a recording to exist).

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Next steps

Create a campaign

Find and play call recordings