Before you start
- You need an admin role.
Steps
1
Go to Settings
Select your name, then Settings, then Organization.
2
Review your workspace identity
Identity shows your workspace name, domain, status, workspace ID, and when it was
created and last updated. These are set when your workspace is provisioned; to change your
workspace name or domain, contact support — see
Contact support.
3
Find your SIP configuration, if you need it
SIP configuration lists the WSS URI, SIP domain, and extensions used by browser
softphones and desk phones. You’ll need these when setting up a device — see
Devices and registration.
Verify
You can see your workspace’s name, domain, and SIP configuration on the Organization tab.
Workspace-wide security policies live on this same tab but have their own pages: multi-factor
authentication, single
sign-on, and session policy.
Common problems
- You need to change your workspace name, domain, or time zone. These aren’t self-service today — contact support.