Steps
1
Go to Call records
In the left navigation, select Call records.
2
Filter, if you're looking for something specific
Filter by Disposition, SIP code, or a date range.
3
Read a record
Each row shows Time (with time zone), Direction, From → To, Status,
Duration, Hangup cause, and the raw SIP response and call Trace. Status
always reads Completed once a record exists — it confirms the record was written, not
the call’s outcome. For what actually happened, read Hangup cause and the SIP code —
see Hangup causes.
4
Export, if you need the data elsewhere
Select Export CSV.
Verify
A call you placed or received appears here within moments, with a Status and
Hangup cause that match what actually happened on the call.
Common problems
- A call you expected isn’t here. It might not have reached Get2Dial at all — see Outbound calls fail or Inbound calls not arriving.
- The hangup cause doesn’t make sense. See the glossary for common SIP response codes.