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For a team whose main job is placing outbound calls — sales, collections, surveys — in the order that gets a sales floor from nothing to dialing, without re-reading the whole site.

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Start here

1

Complete the admin quickstart

Connect your carrier, add a phone number, and invite your first agent — see Set up your contact center.
2

Create your dispositions

Decide the call outcomes your reps will record before you build a campaign — see Dispositions.
3

Confirm your compliance guardrails

A current DNC list and calling-hours windows — required before you dial anyone, not optional add-ons.
4

Run your first campaign

Import a lead list, assign agents, and start dialing — see Run your first campaign.
5

Watch it run

The wallboard and live call monitoring for your first day on the floor.

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When you need it

Growing beyond one campaign

Campaign settings

Start a campaign from a template

Dial modes

How the dialer paces calls

Managing leads over time

Lead states

Manage leads

Recycle and reset leads

Keeping reps on track

Use a script during a call

View your scheduled callbacks

Manage agent availability

Agent scores and coaching

Measuring the floor

Call detail records

Standard reports

Dashboards